ONEWEB Installation Tips & Tricks

Radiation Hazard

When a Starlink antenna is mounted in a Public area / Uncontrolled environment, e.g. passenger area, the antenna shall be elevated above humans. There is no radiation below the flat panel antenna. When the Starlink antenna is mounted in a Restricted area / Controlled environment, e.g. monkey island or other parts of the vessel where access is restricted, the antenna is recommended to be mounted such that it allows for safe access during service and inspection. The crew shall be aware of potential radiation hazards.

SpaceX analysis of the Starlink High Performance antenna

Starlink HP terminals transmit only short bursts of data periodically as instructed by the network and are neither designed for nor capable of continuous transmission. Therefore, to compute the effective radiated energy of a SpaceX Services HP terminal, the terminal’s maximum possible transmitter duty cycle has been used to adjust the values calculated. Accordingly, the calculated figures reflect the total potential for human exposure based on the length of time that the HP terminal transmits energy during the relevant period for consideration. This analysis demonstrates that the SpaceX Services HP terminal is not a radiation hazard because the terminal does not exceed (1) the MPE limit of 1 mW/cm2 averaged over thirty minutes when used in an uncontrolled environment and (2) the MPE limit of 5 mW/cm2 averaged over a six-minute period when used in a controlled environment. The radiation hazard analysis demonstrates that SpaceX Services HP terminals will not result in exposure levels exceeding the applicable MPE limits.

Interference – other TX/RX units onboard

The Starlink flat panel antennas are operating in Ku-band. Antennas shall be mounted outside the radar beam according to described minimum angle. NB! The radars might degrade the Starlink service, even when mounted according to the below recommendation.

Keep a minimum distance of:

Installing a Land Fixed UT

For a Land Fixed UT installation, all mount types share the same 'Adjustable Mount Adapter'.

Dimensions



Mounting ODU Using Adjustable Mount Adapter

The Land Fixed UT (OW11FL) comes with an adjustable mount adapter. When supplied, it is packaged with the ODU. The land fixed UT comes with an adjustable mount adapter that is packaged with the ODU.

Attaching Adjustable Mount Adapter to Pole

• Select the appropriate pole mount. (NPM mount used in this example). Reference "Selecting Pole Mount for Land Fixed (Optional)"
• Place the adjustable mount adapter onto the pole.
• Tighten the three bolts of the Clamp Assy using a 12 mm wrench or socket wrench.



Selecting Pole Mount for Land Fixed (Optional)

The Land Fixed installation has multiple mount types. Several mounting types are available for the Land Fixed UT to meet specific environmental conditions. These accessories are available for purchase separately and are provided in a separate box when supplied. All accessories require a 60mm pole. These mounting types all share the same Adjustable Mount Adapter.

Installing Non-Pen Mount (NPM) (Optional)

This accessory is the generally recommended mount.

Assembling Base Panel of Non-Penetrating Mount (NPM)







Placing Concrete Blocks on Base Panels







Installing a TriMast Mount (Optional)

The TriMast mount is an alternative mount option. It can be installed on a vertical, horizontal, or inclined surface.








Installing a Quadpod Mount (Optional)

This is an optional accessory. Verify the parts in the shipping box.







Installing Customized Pole Mount




• For example, if using 50A of pole type for the ODU installation, maximum length of 🅐 cannot exceed 500 mm remaining pole, 🅑 should be fixed with minimum 3 pcs of fixtures and the distance among them should be 400 mm.
• The Max Length of 🅐 is the length without the additional 🅑 to use the tilt adjustable mount adapter, it is recommended using a pole type 50A. To use the recommended. To use the recommended 🅐 pole type 50A, the maximum length should be 500mm. If the pole type is different from the recommended type, check the maximum length for a pole type according to the table.
• There are no 🅑 pole length limits but it must be installed on a place of sufficient structural integrity to prevent any flex, vibration and sway from such wind or external force. The 🅑 pole can be used as a thicker pole type than the 🅐 pole. The fixtures should be installed at recommended intervals (see the Fixture Distance from Figure 34: Customized Pole Mount Details). Recommended fixture types are a U-bolt and a pipe clamp.

Tightening Torque Specification




Levelling the Adjustable Mount Adapter



• Loosen the bolts on the adjustable mount adapter using a 6mm hex key as shown in figure.


• Rotate the top of the Adjustable Mount Adapter until parallel to the ground using the built in leveling tool. Verify that the bubble is aligned within the circle guide.

Mounting ODU on Adjustable Mount Adapter

Dimensions





• After installing all 4 bolts, fully tighten them using a torque wrench (Tightening Torque: 12Nm).

Installing Maritime UT (OW11FM)

ODU Mounting Requirements

You need to procure or fabricate a suitable mount to support the Enterprise UT. The mounting platform should be rigid and secured tightly to the structure of the vessel for the maritime environment. The mount should not be subjected to excessive vibration (ETS 300 019: 2–8 Hz frequency, 7.5 mm sine level; 8–500 Hz frequency, 2 G sine level) to ensure full ODU performance and prevention of potential mechanical damage.

Consider the following factors when selecting the mounting method:

• Confirm the physical size and weight of the ODU (see table below).



• The chosen mounting method should withstand wind loads and ensure the safety of people and property.



Dimensions




Mounting ODU Using Maritime Mount Adapter (Optional)

The Maritime UT kit (OW11HM) does not include a maritime mount adapter. It is strongy recommended as an additional accessory. Intellian offers the Maritime Mount Adapter (OW-6019) for the maritime environment to mount the ODU.





If you want to confirm the components of the maritime mount adapter, refer to "Maritime Mount Adapter Kit Package list (OW-6019)"





Attaching ODU to a Pole Mount




• Attach the adjustable mount adapter to pole.



• The Maritime Adapter kit includes M6X12L hex head bolts (4 ea), spring washers and flat washers for assembling the adjustable mount, M8x30L hex socket bolts (4 ea), spring washers and flat washers for mounting, the ODU, and Maritime Mount Adapter.
• Align the 75 x 75mm mounting holes on the Maritime Mount Adapter Plate with those on the top of the Adjustable Mount Adapter.
• Using the provided M6x12L hardware, apply Loctite #242 to the threads of four bolts, then insert them from underneath the adjustable mount plate and lightly tighten by hand.


• With the ODU upside down, open the four caps for the 75 x 75mm mounting holes on the ODU.


• Insert the M8x30L hex socket bolts(4ea) and washers from under the ODU mounting holes on the Maritime Mount Adapter into the threaded holes on the bottom of the ODU, and then lightly tighten them by hand. During this process, take care not to cover the fans.


• After installing all 8 bolts, tighten them using a torque wrench (Tightening Torque: 12Nm(M6) / 27Nm(M8)).

Attaching ODU to a Pedestal

• Place the Maritime Mount Adapter Plate onto the pedestal, ensuring all holes for the pedestal are aligned with the mounting holes for the mount adapter.
• Apply Loctite #242 to the bolt threads.
• Insert the hex socket bolts 5/16-18 (8 ea) from above the maritime mount adapter into the mount holes on the top of the pedestal, and then lightly tighten them by hand.


• Fully tighten the bolts using a 6mm (0.25") hex key.
• Insert the M8x30L hex socket bolts(4ea) and washers from under the ODU mounting holes on the Maritime Mount Adapter into the threaded holes on the bottom of the ODU, and then lightly tighten them. During this process, take care not to cover the fans.


• After installing all 4 bolts, fully tighten the bolts using a torque wrench (Tightening Torque: 27Nm).

Attaching ODU to a Mast

• Bring the M12x40L hex head bolts (4 ea), spring washers and flat washers for assembling the mast, M8x30L hex socket bolts(4ea), spring washers and flat washers for mounting the ODU and the Maritime Mount Adapter from the maritime mount adapter kit.
• Before installing the bolts, apply Loctite #242 to the bolt threads.
• Feed the hex bolts M12x40L (4 ea) into the mast holes (large holes in the corners) of the Maritime Mount Adapter Plate. It is recommended to place tape over the bolts temporarily because you will need to turn it over for the next step.


• Insert the M8x30L hex socket bolts (4ea) and washers from under the ODU mounting holes on the Maritime Mount Adapter into the threaded holes on the bottom of the ODU, and then lightly tighten them. During this process, take care not to cover the fans.
  
• Fully tighten the bolts using a torque wrench (Tightening Torque: 27Nm).
• Align the pre-set M12X40L bolts (4 ea) with the mounting holes on the mast plate.
• Feed the M12 flat washer, lock washer, and nut onto the pre-set M12X40L bolts and fully tighten the bolts using a torque wrench (Tightening Torque: 85Nm).



ODU Mounting Mounting holes (Custom Mount Adapter)

Please use the mounting holes for determining mounting points on a custom mount adapter. If a mount adapter is fabricated or purchased outside of Intellian's recommended list, it shall be no greater than 3 mm in material thickness on the mounting surface.

Dimensions



Mounting ODU Using Land Mobile Mount Adapter




The Land Mobile UT kit (OW11FV) does not include a Land Mobile Mount Adapter. It is strongly recommended as an additional accessory. This Land Mobile Mount Adapter kit must be used in conjunction with vehicle roof crossbars.

If you would like to verify the components, refer to "Land Mobile Mount Adapter Kit Package list (OW- 6027)".




Attaching the ODU to the Land Mobile Mount Adapter


Attach the Land Mobile Mount Adapter to the base on the ODU using the provided hardware.
• Turn the ODU upside down.
• Bring the M8x25L hex socket bolts (4 ea) for mounting the ODU, and the Land Mobile Mount Adapter from the Land Mobile Mount Adapter kit.
• Ensure the 200 x 200mm mounting holes on the ODU and land mobile mount adapter are aligned as shown below. Putting the mount adapters in line with the ODU will lead to difficulty installing them on the vehicle.


• Insert the four M8x25L hex socket bolts and washers into the mounting holes of the Land Mobile Mount Adapter, then lightly tighten them.
• After installing all 4 bolts, fully tighten the bolts using a torque wrench.



Attaching to Vehicle Crossbars

Ensure your vehicle has a cross bar system installed on the car.
Conditions for crossbars suitable for land mobile mount installation:
• Distance between crossbars: 635 mm (25")
• Maximum crossbar thickness: 27 mm (1.1")
• Maximum crossbar width: 93 mm (3.7")



The land mobile mount adapter pieces will run in line with the vehicle. Ensure there will be no interference from other items such as vehicle radio ODUs or sunroofs. Look to your owner’s manual for further details and instructions on this process.

• Loosen all clamp knobs(8ea) of the Land Mobile Mount Adapter by turning them counterclockwise. The assembly will be detached. Components to detach: Lock washer (8ea), Plate (4ea), M8 U-Clamp (4ea) with clamp knob.


• Place the plate and mount adapter in order on the crossbar as shown below.


• Place the M8 U-Clamp under the crossbar and insert it into the mount hole on the plate and mount adapter.
• Feed the lock washer and clamp knob in order on the M8 U-Clamp.


• Fully tighten the clamp knobs by rotating them clockwise to securely attach the Land Mobile Mount Adapter.
• Repeat steps 2 through 5 for each remaining assembly.

Connecting Cable to the ODU

Connecting Coax Cable to the ODU

Connecting Ground cable for Land Fixed (OW11FL)

Direct grounding for the ODU is very important for safety. Your ODU hardware must be protected from lightning strikes or static electricity by grounding. When establishing your grounding system, it must comply with the safety standards in your country.

Connecting external GNSS (Optional)

Intellian’s flat panel series offers the ability for an external GNSS input via an SMA connection. It is ideal for use in GNSS denied environments.
When an external GNSS is connected, the UT automatically switches to the R-GNSS and becomes operational.
If the R-GNSS is disconnected and the jumper cable is reconnected, a power cycle is required to revert the unit to using the internal GNSS ODUs.

Selection of CNX-WIFI Installation Site

Dimensions

ODU System Configuration

For the proper operation of your satellite communication system, the ODU must be connected with all the provided components as shown in the figures below.
The basic ODU system consists of the ODU and CNX.
The ODU includes the SSM Module, which is capable of controlling and managing the ODU system.

ODU System Configuration with CNX-WIFI

ODU System Configuration with DC-DC Converter for Mobility

To set up the mobility UT, you need to purchase the CNX-WIFI that includes the DC-DC converter(PPT1A1- DC).

CNX-WIFI Cable Connections and LEDs

CNX-WIFI LEDs

During the installation process and use, it is important to know the elements of the CNX-WIFI. The front panel displays the Wi-Fi and WAN indicators lights. They will light up blue when engaged and can be used to check the connection status with the LED indicators on the front and back panel of the CNX-WIFI.
The following table shows the status indicators and buttons for the CNX-WIFI.

CNX-WIFI Connector Pinout Guide

Reference the following connector pinout information for the connection Ports of the CNX.

Connecting CNX-WIFI to ODU

Connect a coaxial cable from the Coax port of the CNX-WIFI to the F-port of the ODU.

Ensure that each connection is fully tightened with a torque of 1 Nm (8lbf.in).

Ensure the cables are not subjected to excessive tension or in a tight bend radius.

Connecting Power to CNX-WIFI

Plug the appropriate power cable (AC power cord (NA) or AC power cord (NEMA 5-15P)) into the power adapter.

Connect one end of the power supply unit to the electrical outlet and the other end to the CNX-WIFI.

• It is recommended that the power cable is plugged into the CNX-WIFI before plugging in the power adapter to an outlet.
• The power connector can only be plugged into the CNX-WIFI one way. The locking pin is on the left side.
• Ensure the cable is not subjected to excessive tension or a tight bend radius.

CNX-WIFI Modes of Operations

CNX-WiFi supports six modes: Bridge Mode, WiFi Router Mode, Switch/AP Mode, Single Port Mode, Multi- APN Router Mode, and Multi-APN Switch Mode. It can changed the mode according to specific usage needs through the LUI. (It is recommended to use Chrome when accessing the LUI.)

Supported Modes of Operation with version 22 or older

Bridge Mode

In Bridge Mode, the router acts as a bridge or a link between devices within the same network, allowing them to communicate directly.
The CNX-WIFI is in Bridge work mode by default.
When in Bridge Mode, all traffic (management and user) is accessible via the MGMT port. The SSID “Intellian” is also enabled for all traffic. LAN ports 1-3 and the User SSIDs are disabled.
Do not attempt to change work modes or enable other SSIDs in version 22 or older. at this time as user traffic and internet access will be denied.

To ensure the CNX-WIFI is in Bridge mode:

Use an ethernet cable to connect your computer to the MGMT port on the CNX-WIFI.

Navigate to 192.168.100.3 in a web browser. (Chrome is recommended.)

Set your password upon first log in. A basic recommendation is "admin", but can be changed based on the user preference.

If the password is ever lost or forgotten, the CNX can be reset to default by pushing and holding the reset button for 10 seconds.

From the Network menu, select Work Mode.

From the Work Mode Setting page, select Bridge if necessary. By default, it will be in Bridge work mode. If you change the setting, select the Save and Apply button.

Supported Modes of Operation with CNX software 26 or later

WiFi Router Mode

CNX operates as Layer-3 NATP/Router

Device connected to any LAN port obtain address via DHCP from CNX

Device connected to MGMT SSID Intellian obtains address via DHCP from CNX

CNX Obtains WAN-IP via DHCP from SSM

User is able to to create additional SSIDs if desired

All local networks are isolated in their own firewalled subnet and have configurable DHCP settings

Switch /AP Mode

CNX operates as Layer-2 device including SSID Intellian

Device connected to any LAN ports obtain address via DHCP from SSM

Device connected to MGMT SSID Intellain obtains address via DHCP from SSM

All physical ports and MGMT SSID Intellain are bridged and trunked to SSM

Single Port Mode

CNX functions as a single port bridge

Device connected to Management LAN port obtains address via DHCP from SSM

All other ports and Wi-Fi SSIDs (including Intellian) are disabled and cannot be enabled

Multi-APN Router Mode

All physical user ports & MGMT SSID are enabled

SSID OneWeb_APN1 and OneWeb_APN2 are disabled, but can be enabled by the user

Switch LAN Port 1 & SSID OneWeb_APN1 are NAT’ed to X.X.X.b

Switch LAN Port 2 & SSID OneWeb_APN2 are NAT’ed to Y.Y.Y.b

Switch LAN Port 3 trunks VLAN 111 and VLAN 222, and does not trunk untagged traffic

CNX WAN IP is obtained from SSM via DHCP per VLAN , each VLAN on CNX runs a DHCP server (NAPT)

Switch LAN Port 4 labeled Management always operates in bridge mode with Intellian SSID

Multi-APN Switch Mode

CNX operates as a L2 device, including SSID Intellian

SSID OneWeb_APN1 and OneWeb_APN2 are disabled, but can be enabled by the user

Device connected to any LAN port obtains address via DHCP from the SSM

LAN Port 1 and SSID OneWeb_APN1 are bridged to SSM eth0.111

LAN Port 2 and SSID OneWeb_APN2 are bridged to SSM eth0.222

LAN Port 3 trunks VLAN 111 and VLAN 222, and does not trunk untagged traffic

Device connected to SSID Intellian obtains address via DHCP from SSM

Setting Up CNX-WIFI for First-Time Login

Upating Wi-Fi Passwords for CNX-WIFI

The username, password, and SSID information are on a label on the bottom of the CNX-WIFI. The Intellian MGMT network does not have a password.

In Bridge Mode, only the MGMT SSID intellian is enabled / accessible. To change the SSID name or Password:

Updating the Country Code for CNX-WIFI

To update the Country Code, follow these steps:

Follow steps 1-4 to complete the same procedure.
Based on the country list provided, here are the operating / allowed Wi-Fi frequency across different countries:
The following countries have the same data:
Argentina, Australia, Brazil, Chile, EU (European Union), Indonesia, Mexico, Saudi Arabia, South Africa, South Korea, UK (United Kingdom), and USA.

• 2.4 GHz Band: 2400–2483.5 MHz
• 5 GHz Band:
– UNII-1: 5150–5250 MHz
– UNII-2: 5250–5350 MHz
– UNII-2 Extended: 5470–5725 MHz
– UNII-3: 5725–5850 MHz

Canada

2.4 GHz Band: 2400–2483.5 MHz
5 GHz Band:
– UNII-1: 5150–5250 MHz
– UNII-2: 5250–5350 MHz
– UNII-2 Extended: 5470–5725 MHz
– UNII-3: 5725–5825 MHz

Japan

2.4 GHz Band: 2400–2483.5 MHz
5 GHz Band:
– UNII-1: 5150–5250 MHz
– UNII-2: 5250–5350 MHz
– UNII-2 Extended: 5470–5600 MHz
– UNII-3: 5650–5850 MHz
• 2.4 GHz Band is universally the same across all these countries (2400–2483.5 MHz).
• 5 GHz Band has variations, especially in the upper ranges and some specific bands.

Updating the CNX-WIFI Software

To update the CNX-WIFI software, follow these steps:

Network Configuration Options

Dimensions

Mounting for CNX-Rack AC & CNX-Rack DC

ODU System Configuration

ODU System Configuration with CNX-Rack AC and DC

For the proper operation of your satellite communication system, the ODU must be connected with all the provided components as shown in the figures below.
The basic ODU system consists of the ODU and CNX.
The ODU includes the SSM Module, which is capable of controlling and managing the ODU system.

CNX-RACK Cable Connections and LEDs

During the installation process and use, it is important to know the parts of the CNX-Rack AC & CNX-Rack DC. The front panel includes the power conections power switches, XCVR ports and the LAN ports.

CNX -Rack AC & DCLEDs

CNX-Rack Reset button

CNX -Rack AC & DCConnector Pinout Guide

Connecting CNX -Rack AC & DCto ODU

Connect a coaxial cable from the Coax port of the CNX -Rack AC & DCto the F-port of the ODU.

Connecting Power to CNX-Rack AC and DC

LAN Port Default Configuration

Connecting to a Wi-Fi network through the Wi-Fi Dongle

Intellian provides the Wi-Fi Dongle for Wi-Fi connection to LUI. You can connect a PC or mobile app to the CNX via Wi-Fi for easy management and control whenever you are on the vessel.
Setting up the CNX to access Wi-Fi

Selection of Installation Site

Dimensions

Mounting CNX-Mobility

The CNX-Mobility can be mounted in any orientation, Intellian recommends that it is mounted horizontally.

Mounting CNX-Mobility using the Mounting Feet

The CNX-Mobility has four mounting feet built into the unit that can utilize M4 mounting hardware. These mounting feet include rubber dampers on the base, to further insulate the CNX from the shock and vibration experienced in the land mobile and maritime environments.

Mounting CNX-Mobility using the Mount Adapter Kit

The CNX-Mobility can be installed in a 19" rack using the rack mount adapter kit. This rack mount adapter kit also supports the storage of the 450W AC PSA.

ODU System Configuration

For the proper operation of your satellite communication system, the ODU must be connected with all the provided components as shown in the figures below.
The basic ODU system consists of the ODU and CNX.
The ODU includes the SSM Module, which is capable of controlling and managing the ODU system.

ODU System Configuration with CNX-Mobility

ODU System Configuration with DC-DC Converter for Mobility

To set up the mobility UT, you need to purchase the CNX-WIFI that includes the DC-DC converter(PPT2D1- DC). Refer to the following "Mobility DC Power Connection Procedure" on page 95 for more details.

CNX-Mobility Cable Connections and LEDs

CNX-Mobility Front/Back Panel

CNX-Mobility LEDs

During the installation process and use, it is important to know the elements of the CNX-Mobility. The front panel displays the Wi-Fi and WAN indicators lights. They will light up blue when engaged and can be used to check the connection status with the LED indicators on the front and back panel of the CNX-Mobility.
The following table shows the status indicators and buttons for the CNX-Mobility.

CNX-Mobility WPS / Reset button

CNX-Mobility Connector Pinout Guide

Connecting CNX-Mobility to ODU

Connecting Power to CNX-Mobility

Modes of Operation

CNX-Mobility is initially set to Wi-Fi Router mode by default and supports five modes: Wi-Fi Router Mode, Switch/AP Mode, Single Port Mode, Multi-APN Router Mode, and Multi-APN Switch Mode. The mode can be changed according to specific usage needs through the LUI. (It is recommended to use Chrome when accessing the LUI.)

WiFi Router Mode

Switch /AP Mode

Single Port Mode

Multi-APN Router Mode

Multi-APN Switch Mode

CNX-Mobility Settings

Setting Up CNX-WIFI for First-Time Login

Setting the Work Mode

Upating Wi-Fi Passwords for CNX-Mobility

The username, password, and SSID information are on a label on the top of the CNX-Mobility. The Intellian MGMT network does have a password, as indicated on the label.

To change the SSID name or Password:

Updating the Country Code for CNX-Mobility

To update the Country Code, follow these steps:

Canada

Japan

Updating the CNX-Mobility Software

To update the CNX-Mobility software, follow these steps:

Network Configuration Options:

System Options:

With the embedded Local User Interface (LUI) software, the ODU can be monitored, controlled, and diagnosed remotely through a web browser. It saves your time and cost generated by various maintenance activities such as operating firmware upgrades, tracking parameter resets, and system diagnosis, etc.




Requirements to Access Eutelsat OneWeb Web Interface

The LUI can be accessible by Chrome web browser using the URL 192.168.100.1(Default).



LUI (Local User Interface) webpage

The network is automatically configured by DHCP with no additional PC IP configuration.

• Connect an Ethernet cable from the MGMT port on the CNX. The Data LED indicator will turn Green if CNX is connected.

• Enter the IP address into your web browser’s address bar to log in to the Local User Interface (LUI).


LUI Webpage Layout

Once you log in, the following information and menus are displayed.

Navigation bar

The navigation bar as shown below is the primary way being able to navigate the LUI. The navigation bar is persistent across all LUI pages.



Home Page

The home page consists of several cards that display a high-level overview of certain components such as the UT System, ODU, or UT Network Management. Each card has a border that, depending on the status of the subsystem, changes color. If the subsystem has an issue present, the card is outlined in red. If the subsystem is behaving as normal, then the card is outlined in green. Clicking on a card will take you to the webpage where you can find more detailed information about the subsystem.



Footer

The footer, like the navigation bar, is persistent throughout all LUI pages. The footer contains two pieces of information.
Software Version Display:
• The current software version running on the Host Processor (SSM) is shown at the bottom left of the screen.
• The operational software mode follows the software version:
- Factory Mode: Text color is red.
- Main Mode: Text color is green.
• Clicking on the version text takes you to the UT Status section of the Diagnostics page.
System Uptime Display:
• Shown on the right side of the screen.
• Displays the time elapsed since the last reboot.
• Format: days:hours:minutes:seconds.


Software

Verify Software
Go to the Install page from the menu bar to verify the software version.


The Software Bundle page displays the current software versions running on each component.

Downloading the Ephemeris file

Ephemeris Data contains current information about the orbits of the satellites in the OneWeb constellation. The User Terminal uses ephemeris data to determine the positions of the satellites in the sky at any given time.
The file must have been downloaded within 30 days to be used. Once User Terminal is commissioned this will be updated automatically. This is only needed if the ODU is set up for the first time or has been off for over 30 days.

Downloading Ephemeris file

• From a web browser, navigate to https://ephemeris.oneweb.net/.
• Select the Itef/ directory.

• Select the Itef.csv file to download.


Upload Ephemeris file

• Go to the LUI main page and select Install from the menu.
• Click the Next button until you reach the Upload Ephemeris page.

• Select the Browse button on the Upload Ephemeris page.

• Select the Itef.csv file and click Open.

• Select the Upload button.

• When the upload has completed, a message will display that it has been reset.

• The UT will need to be rebooted for the new ephemeris file to take effect. Click the Reboot button.

• On power up, return to the LUI Install menu and complete the remaining installation steps by selecting the Next button when prompted.


Updating the Software Bundle

Software bundles will be automatically updated over the air By Eutelsat OneWeb. This procedure for software upgrades via the LUI is intended to be used for recovery purposes only. Terminals in operational state should be upgraded over the air from Device Hub. A Software Bundle Update may take up to 30 minutes to complete.

OneWeb User Terminal Software Update Procedure via LUI

• Go to the LUI main page and select Diagnostics from the menu.
• On the Diagnostics page, select Configuration from the menu on the left.
• Click on “Filter by regex or string” under the Save/Reload button and search for “auto”
• Change the “automatic_modem_online” component to False.

• Click the Reload button and check if the "automatic_modem_online" component has changed to False.
• Perform a UT reboot.
• In Diagnostic, type in “manage” in the filter field to display the desired groups. You should see the following setting for the managed components:

• If any component is set differently, click on the value (true or false) and click “Delete?” to fall back to the default value.
• If you made any changes to go back to the default setting, you need to Save->Reload then REBOOT.
• Go to the LUI main page and select Install from the menu.

• Select the Start button on the Begin Your Installation page.

• The Current Software Bundle Versions will display. Select the desired file using the Browse button and then select the Upload button on the Upload Software Bundle page.
• Verify the software version. To continue the software installation, select Yes

• The screen will display the progress of the update and application of new software.
• Once the software has been updated, a “Software has been updated!” message will display. The system will automatically reboot.

• On power up, return to the LUI Install menu and complete the remaining installation steps by selecting the Next button when prompted.
• After completing the bundle update, go to Diagnostics-> Configuration and search for "adv" or "auto."
• CHANGE “automatic_modem_online” COMPONENT TO True.


Updating the UT IP Address

There is an option to update the UT IP address if needed. Customers should not change the subnet. Only changing the "x" in the IP address 192.168.100.x is acceptable. This will ensure that the communication does not break between the CNX and the UT. To change the UT IP address, follow these steps:

• Log into UT LUI: 192.168.100.1 and select Diagnostics from the menu at the top of the page.

• Select Advanced Configuration from the menu on the left of the page.

• Go to the Interface IPv4 Address field to make the update. Reminder: Only the last section of the IP address should be changed.

• After changing the UT IP address, select the Try button and then the Save button.

• To apply the changes, reboot the system.

ODU Specification:




CNX-WIFI Specification:




CNX -Rack AC & DCSpecification:




CNX-Mobility Specification:




CNX-WIFI Specification:

The cable must be routed from the ODU and through the ship to the CNX. When pulling the cable in place, avoid sharp bends, kinking, and excessive force. After placement, seal the deck penetration gland and tie the cable securely in place. Cable brackets must be installed on the mast to secure the cable. The gooseneck must be installed on the side of the mast to protect the cable from water.




Option 1. Routing Cable on Outside of Mast


This method is recommended.
• Route the cable from the gooseneck on the deck to the ODU as shown in the picture.
• Maintain a sufficient cable length (at least 2 m) when routing the cable on the surface of the mast. After connecting the cable to the F-port on the ODU, adjust the length and fix the cable on the cable brackets using cable ties.

KYMETA

Key Specs & Capabilities

Here are some of the specs that show up repeatedly and give a sense of performance.

Example: Peregrine u8

Usage / Applications

Why it matters / What advantages

Things to Watch / Considerations

KYMETA-Installation

Before starting installation, acquire all the hardware and tools required for u8 terminal installation. Installation tools are not provided with the product. If you ordered any u8 accessory kit(s) to accompany your u8 terminal or u8 ODU, refer to the installation instructions shipped with the kit(s).
During installation, avoid obstructing the air intake screens or drain holes.

Reduce the risk of RF exposure

Install the u8 ODU or u8 terminal in an area above accessible range of personnel within the operational range of the antenna to reduce the risk of RF exposure. Mount the terminal in an area that has limited access by people and does not allow for people to pass through the path of the antenna beam in any direction the antenna beam may point. Hazard zones can be set up on the antenna to prevent transmitting at specific angles relative to the antenna. Refer to 700-00139-000 Kymeta™ u8 antenna software user guide, section "Set up hazard zones" for more information.
u8 terminals operating under Kymeta FCC blanket authorization (call sign: E170070) must limit BUC output power to 42.3 dBm to maintain compliance with RF safety labeling on the unit ensuring general public safety during transmit operations. Limiting BUC output power and mounting above the human users or appropriately marking a keep-out area ensure safe exposure limits for all users.

Prevent RF interference

Do not install the u8 ODU or u8 terminal closer to radar equipment than the minimum safe distance specified in the 700-00122-000 Kymeta™ u8 products safety and handling guide. It may cause damage to the ODU.

Prevent magnetic interference

Proximity to magnetic interference caused by motors, fans, or ferrous metals may increase acquisition times. Install the u8 ODU or u8 terminal as far as possible from any equipment or materials that may cause magnetic interference for faster acquisition times.

Check electrical systems for safety

Prior to installation, check that:

Site selection

Set up u8 antenna orientation

When in motion, the antenna’s yaw (heading), relative to north, is provided by the GPS heading. The Kymeta u8 antenna out-of-the-box configuration assumes that the X axis of the antenna is aligned with the heading vector of the vehicle. If this is not the case, you can set the vehicle-to-ant-yaw value to inform the antenna of the offset. Set the offset correctly to expedite acquisition of the satellite while in motion.

For an unaligned antenna, set vehicle-to-ant-yaw to the angle between the X axis and the heading vector as in the figure below. The range is from -360° to 360° with positive angles representing a clockwise rotation of the antenna from the vehicle heading vector.

You can adjust the vehicle-to-antenna-yaw offset value using the antenna’s API. Navigate to Help > API Documentation > /setup/vehicle-to-ant. Then, set the necessary value. Refer to 700-00159-000 Kymeta™ u8 antenna public RESTful application programmers' interface reference for further information on using the RESTful API.

The following images show example installation sites.

Land-mobile installation

Stationary installation

Maritime installation

Mounting considerations

Any mounting solution designed for the u8 antenna, u8 ODU, or u8 terminal must allow for lateral and vertical thermal expansion and contraction of the unit. Rigid constraint of the unit may result in permanent damage to the unit, including catastrophic failure, and voids the warranty of the u8 product. Kymeta recommends a minimum clearance of 1.5 cm (0.6 in.) of clearance from the antenna/ODU terminal edge to account for this thermal expansion.

Land-mobile installation considerations

For safety to your vehicle and rack system, obey all posted speed limits and traffic cautions. Adapt your speed to the conditions of the road and the load being carried.

Supported browser

Use Mozilla Firefox to access the Kymeta web-based user interface (UI).

Seven field-replaceable external cables [1, 2, 3, 4, 5, 6, and 8] reside under the u8 ODU shroud. The fan panel cable [9] can be replaced without removing the shroud. The power jumper cable [1], Ethernet jumper cable [2], RX jumper cable [6], and TX jumper cable [8] move connection interfaces outside the shroud to improve installation experience.

Unbox the u8 terminal

Open the u8 shroud

The u8 shroud includes the fan panel, the access panel, drain slots, and the egress for the cable bundles. Before installing and mounting the unit, you can open and remove the shroud without affecting the warranty or IP-rating. Open the shroud if you need to access the connections or cables inside including the RX, TX, and Ethernet cable jumper or the power cable connector to install an AC-to-DC power kit.
To open the shroud, follow the instructions below:

Connect the cables to the u8 ODU

Current packaging of the ODU does not require complete removal of lower shroud to install the RX and TX cables. The u8 terminal ships with the RX, TX, and Ethernet cables attached; however, the cable gland is not installed for packaging reasons. To install the cable gland, do the following:

Package the Kymeta u8 terminal

The order of the following steps may vary depending upon your mounting structure. Always follow the guidelines in 700-00122-000 Kymeta™ u8 products safety and handling guide for best practices.

Blow or rinse off loose debris first, and then apply a cleaning agent and use a clean, soft towel to clean the stained area. Avoid scrubbing and do not use abrasive materials when cleaning the terminal components. Avoid exposing rubber parts (for example, gaskets) to alcohol or alcohol-based cleaners, for these can deteriorate the rubber.
To gently clean all connectors, use a soft bristle acid brush or cotton swab with isopropyl or denatured alcohol. Take extra care when cleaning RF air-dielectric connectors and don’t damage, bend, nick, push in, or pull out the center connector as this can affect your signal. Carefully clean any surface corrosion on the exterior of the connector. Do not scrape or overscrub the connector as this can damage the connector coating and render it more susceptible to corrosion. Ensure connectors are completely dry before reconnecting.
To clean lightly oxidized screws, use a soft bristle brush and isopropyl or denatured alcohol. Replace heavily corroded or oxidized screws when possible.

General cleaning agents

Clean fingerprints, smudges, salt spray, and light marks with a soft sponge and a mild cleanser that does not use abrasives, acids, and/or biocides are added.
For more difficult stains, isopropyl alcohol products (CAS Number 67-63-0) or LPS Precision Clean Multi-Purpose Cleaner (degreaser at 10 to 1 dilution) can be used, however the hydrophobic coating should be reapplied after cleaning.

Hydrophobic coating reapplication

The u8 comes with a hydrophobic coating applied to the radome. For best performance Kymeta recommends reapplying the coating every 6-12 months. Kymeta sells the hydrophobic coating reapplication kit (U8ACC-00028-0) as an accessory. For additional information on this coating or for purchasing this material, see the following site: https://chemonaworld.com/product/chemona-multi-coat/.

Antenna status LED indicator

Satellite modem status LED indicator

Multi-WAN status LED indicator

The table below is a collection of devices, usernames, and passwords.

Connect to the antenna's Wi-Fi. After 1-3 minutes, the Wi-Fi SSID of the terminal multi-WAN device becomes active and available to interact with the terminal via the Kymeta Access application or Kymeta software administrative web-based user interface (UI). Refer to the 700-00139-000 Kymeta™ u8 antenna software user guide for details. Note: #### are four digits unique for each terminal.

Before replacing any terminal components, take inventory to ensure you have all required hardware. Kymeta provides all hardware for any accessory component for the terminal in accessory kits:

Kymeta offers a variety of u8 ODU and u8 terminal parts listed in the table below. For cable parts available for purchase.

KYMETA PEREGRIN U8

Install the LEO antenna with Seaview adapter directly onto the pedestal.

Seaview adapter installed on customized pedestal.

Connection Information

KYMETA POWER SUPPLY IN JUNCTION BOX

CABLE PROTECTING

Tech should bring enough, amalgamating tape, electrical tape, wire loom, zip ties (different sizes), to the whole process of proper dressing up the enclosure for LEO.

Get the u8 terminal ready

Mobile platform instructions

Installing the u8 terminal on a car is similar to installing an audio amplification system. Kymeta recommends contacting an authorized auto shop to install the u8 terminal on your car.
The u8 terminal accepts 12 V to 36 V DC maximum power and integrates with most platforms.
Kymeta offers u8 vehicle power kit (U8ACC-00001-0) for land-mobile installation of the u8 terminal. Depending on your installation specifics, follow the 700-00111-000 Kymeta u8 terminal vehicle power kit installation instructions provided with the power kit.

AC power source instructions

The u8 terminal accepts DC voltage, so you need an AC-to-DC power supply to power the antenna with a standard wall outlet. Kymeta sells an IP-67-rated AC-to-DC power kit (U8ACC-00002-0) as an accessory to the u8.

Open the u8 shroud

The u8 shroud includes the fan panel, the access panel, drain slots, and the egress for the cable bundles. Before installing and mounting the unit, you can open and remove the shroud without affecting the warranty or IP-rating. Open the shroud if you need to access the connections or cables inside including the RX, TX, and Ethernet cable jumper or the power cable connector to install an AC-to-DC power kit.

To open the shroud, follow the instructions below:

This section describes common issues and basic troubleshooting steps. If these steps fail to resolve your issue, contact Customer support.

• 1. The Wi-Fi never appears available to my device.
• a. Check that the unit has power.
• b. Open the access panel and check LED status indicators. If any indicators are yellow or red and/or flashing rapidly, contact Kymeta customer support. Refer to LED status indicators for LED status indicator definitions to assess if an error condition has been encountered. If any LEDs indicate an error condition, contact Kymeta customer support.
• 2. My device is not able to access the IP addresses of the antenna or modem when connected via Wi-Fi. a. Check the IP settings on your machine. The Wi-Fi should provide you an IP address either in the 10.10.15.XX range (Admin Wi-Fi) or in the 192.168.55.XX range (Internet Wi-Fi). If you did not receive any of these IP addresses, turn off and on your Wi-Fi or try connecting to the other Wi-Fi network.
• 3. My device is not able to access the IP addresses of the antenna or modem when connected via physical Ethernet.
• a. Check that you are connected to the expected Ethernet port (Admin or Data in the terminal configuration).
• b. Check that your machine has a static IP address that can address the antenna at its IP address indicated in 5.3 Power on the u8 terminal and access the antenna.
• 4. I changed network configuration of one of the devices in my terminal and now cannot see it.
• a. Use the Reset button under the access panel to reset the unit to baseline configuration, then utilize the tables in section 9 to return the unit to its as-shipped network configuration.
• 5. The terminal is powered on, but the modem is not responding.
• a. Ensure your iQ 200 software is updated to version 21.0.4.0. If the modem still remains unresponsive, contact Customer support.

Kymeta offers u8 vehicle mounting kit (U8ACC-00003-0) for land-mobile installation of the u8 terminal. Follow the instructions for Kymeta u8 vehicle mount kit installation guide provided with the mounting kit.

Introduction

Kymeta™ u8 product vehicle mount kit (U8ACC-00003-0) includes rails for mounting the u8 terminal or u8 ODU to a vehicle roof rack. It provides a mounting solution for communications-on-the-move, leveraging the Kymeta antenna’s low-profile form factor. This document contains step-by-step details for the installation and setup of the Kymeta u8 product vehicle mount accessory.

Safety recommendations

To prevent personal injury or damage to equipment, correctly follow the instructions in this manual for fitting and use.

Ensure all fasteners are correctly tightened and checked regularly during travel.

Ensure the maximum load is no more than 40.8 kg (90 lb.). The u8 terminal vehicle mount is designed to carry only the u8 antenna and approved accessories.

The handling characteristics of a vehicle (crosswind sensitivity, handling on bends, and braking) change when a carrier system is fitted. Alter your driving techniques to allow for these changes, including reducing your speed, especially on bends, and allowing for greater braking distances.

Kit contents

The following parts are included with the vehicle mount kit.

Required tools

Before you start, ensure you have all installation tools required for the assembly. Installation tools are not provided with the product. A list of required tools is provided below.

Requirements and recommendations

The roof load carrier may reduce fuel efficiency. Remove the roof load carrier after use to reduce fuel consumption.

The minimum roof clearance is 6 mm (0.236 in.).

This mount requires that the roof rack crossbars are less than 7.7 cm wide and the closest points on the forward/aft crossbars are 92.8 cm apart.

Assemble the u8 vehicle mount accessory

Install the cross bar

1. Install roof rack cross bars at desired longitudinal location per manufacturer’s instructions. Ensure the cross bar spacing is approximately 1010 mm (39.76 in.) as measured from the center of the crossbars.

2. Verify the spacing by dry fitting rail component (Item A) to confirm crossbar is centered on rubber mounting pads.

Integrate the u8

1. Clear a flat surface: ensure it is clean with no objects or debris that may damage the u8.

2. Unpack the u8. To open the case, lay it flat on an open area where it's easy for one person to stand on each side near the clean assembly surface.

3. With two people (one person on each side), lift the u8 out of the case, keeping the u8 parallel to the floor, and lay it face down on the clean flat surface. Place a piece of foam, fabric, or non-abrasive material on the clean flat surface to prevent marks or damage to the face of the antenna.

4. Place the rails so that mounting bolt locations align with antenna fastener points and that the Kymeta branding is visible from the outside.

5. Install the fasteners. Use the included four M10 × 70 socket head cap screws (item F), an 8 mm hex key, and blue Loctite to attach the rails. Torque fasteners to 40 N-m (29.5 ft. -lb.).

Install the u8 terminal vehicle power kit

Install the Kymeta™ u8 terminal vehicle power kit (U8ACC-00001-0) as described in 700-00111-000 Kymeta u8 terminal vehicle power kit installation instructions. The kit includes wiring to cleanly and efficiently tie antenna poweron to vehicle power-on.

Mount the assembly on the roof

1. Place the rail/antenna assembly on roof rack crossbars. Make sure the Kymeta logo is front-facing and the fans are facing towards the rear of the car. To avoid injury, use two people to mount the rail/antenna assembly.

2. Make required adjustments by lifting up individual corners and placing tearoff cardboard slider pads (item H) between the rails and the crossbars to minimize friction.

3. Ensure the rail/antenna assembly is roughly centered on laterally on the cross bars. Once roof rack is in desired lateral location, remove the tear off cardboard pads individually.

Install the clamps

1. Place eight M8 nylock nuts (item D) into the corresponding pockets on rails, ensuring the nylon patch is facing up.

2. Using a 6 mm hex key, fasten four clamp bottoms (item B) to the rails using two M8 x 35 socket head cap screws (item E) per clamp. Tighten each screw a few turns at a time to ensure clamp bottom remains relatively level and the spacing between the clamp bottoms and rails is even front to back. Torque to 26 N-m (19.2 ft.-lb.).

Install the padlock

1. Remove the padlock (item G) from the package and unlock the shackle using included key. Remove the key prior to installing the lock.

2. Put EPDM foam strip onto the clamp bottom.

3. Place bolt cover (item C) over the locking lug on the clamp bottom that includes the lock foam.

4. Insert the padlock shackles through the wide slot.

5. Tilt the padlock to slide to the left side of shackle into the hole as shown.

6. Lock the shackle and plug the keyhole with the included cover.

Replace the padlock

Kymeta is not responsible for a lost key or a malfunctioning padlock replacement. In the event of a lost key or malfunctioning padlock, it is your responsibility to remove and replace the padlock in a safe matter.
The included padlock is an Abus model 70/35. The locking system is designed to be compatible with the Abus model 70/35, Abus 751B/40, or other padlocks of the following dimensions below. The system has only been tested for compatibility with the listed Abus padlocks. Other padlocks of the dimensions below may not be compatible due to other geometry issues.

NO DATA

The u8 terminal will ship to you with the following network interfaces:



The u8 antenna and u8 ODU will ship to you with the following network interfaces:



If you utilize the antenna reset button, and depress the button for 5 seconds or longer, the u8 reverts to baseline network configuration:



If you utilize the antenna reset button, be sure to replace the network configuration as defined by the tables above. Utilize the Kymeta web-based UI at Settings > Network to adjust the values to match the as-shipped configuration or as required. It is recommended to utilize the Admin Wired Ethernet Port to access and make corrections to reduce connectivity issues

In the u8 terminal configuration, you have the option to install a second SIM for terrestrial communications. To install a second SIM card, do the following:

Adjust priority between all SIMs and satellite through the Kymeta Access application.

Fan Replacement

Surface Maintenance Guide

The ODU surface layer has a superhydrophobic coating. Please read the following statements to maintain the coating for an extended period. By handling the ODU carefully, you can ensure optimal performance for a long time.

ONEWEB is a low-Earth-orbit (LEO) satellite network using hundreds of Ku-band satellites (~1,200 km altitude) to deliver high-speed, low-latency broadband worldwide—including high latitudes. Unlike GEO systems, the shorter path gives typical latencies under ~100 ms with seamless beam handover as satellites pass overhead. Service is aimed at enterprise, maritime, aviation, government, and remote sites, using compact electronically steered or stabilized antennas (e.g., Intellian/Kymeta/Hughes) connected to terrestrial gateways and a global core network.





Quick highlights:

• GEO constellation (continuous passes/handovers)
• Ku-band links; terminals range from fixed panels to stabilized maritime units
• Low latency vs GEO; suitable for real-time apps (VoIP, Teams, VPN)
• Designed for resilient, global coverage—including polar/high-latitude routes
• Managed service with QoS profiles, dual-antenna options for blockage mitigation

Ethernet

Ethernet UTP Cable (Unshielded) – RJ45 Male connector

The picture below shows the normal color coding for a straight through Ethernet RJ45 connection:

Crossed ETH

The picture below shows the crossed over color coding:

R11 Male connector

The RJ11 connector is used to connect to various type of voice equipment, such as the FXS ports on the Sangoma Vega 50/60 voice gateway. Only the blue/blue-white pair of the Ethernet cable is necessary in these cases, connected to the middle pair of the RJ11 connector (pin 3 and 4). Polairty is irrelevant.

• Intellian’s Flat Panel Series is a set of user terminals designed exclusively for the OneWeb LEO satellite network (via partner Eutelsat Group) covering maritime, land-fixed and land-mobility use-cases.
• They use an active electronically scanned array (AESA) / flat panel design instead of a large dish. This enables rapid, electronic beam steering without moving large mechanical parts.
• The goal: low-profile installation, reduced size/weight/power (SWaP), faster handovers on LEO, and broad applicability (ships, trucks/vans, remote land sites).



FEATURES



• Electronically steered beam & handover: Because the satellites in LEO move relative to the user, the antenna must track and handover quickly. Intellian claims sub-350 µs satellite handover times in their flat panels.
• Low scan loss & wide field of view: The array is designed to maintain signal even when the beam is not directly overhead (important for low elevation angles or moving platforms).
• Single cable feed: Some models combine power + data through one coax/connector to simplify installation. E.g., the OW10HM mentions “single coaxial cable for both power and encrypted data”.
• Rugged environmental specs: Many models rated down to -40 °C, up to +55 °C, and marine quality IP ratings (e.g., IP66) for use at sea.
• Multiple form-factors: The “Compact” line (smaller size/weight) and the “Enterprise” line (higher throughput/more demanding) for different applications.

• Space & mounting: Even though it’s a flat panel, you still need a clear field of view (FOV) and minimal obstruction to allow tracking of the LEO constellation.
• Cable run & power: If the feed is single coax (power + data), ensure the power budget is met and that cable losses are accounted for (especially long runs).
• Platform motion: On maritime or mobile installations, platform motion (roll/pitch/yaw) must be within design parameters. Check the model’s “scan range” or “motion tolerance” specs.
• Thermal / environmental exposure: If used in harsh climates (polar, desert, offshore), verify the temperature rating, ingress protection (IP) and mounting robustness.
• Network integration & handover behaviour: Because OneWeb is a LEO network, expect more frequent beam/satellite handovers vs GEO. Make sure your system (incl modem, router) handles transient events.
• Redundancy & blockage mitigation: For critical applications (maritime, land mobility), consider dual-antenna setups or alternative links to mitigate blockage (e.g., by superstructure, trees, other antennas). Intellian mentions “smart blockage mitigation” in dual installation cases.
• Firmware/Software & Service Plan: Flat panels are newer tech; ensure your firmware is up to date and your service plan with OneWeb supports the modem/antenna you select.

Before installing the ODU system, consider the best place to position the ODU for both performance and safety.

Installation Location for ODU (Out Door Unit)


The ODU should be placed in an area with:
• Safe mounting location
• No radio frequency (RF) signal blockage
• Clear and stable environment



Installation Location for CNX (Customer Network Exchange)


The CNX should be placed:
• In a dry, cool, and ventilated location.
• Within 1.8 m (5.9 ft) of a power source.

Distance from the ODU is dependent on the cable type used. Refer to "4.6 System Cables"

ODU Power+Data Cable

Intellian provides the ODU RF Cable (RG6, 5 m) for connecting the ODU and CNX. When ODU and CNX are installed further apart, refer to the table below for recommended cable types and maximum cable lengths.




Unpacking the UT




The antenna system consists of the ODU and CNX, which are shipped in separate packages. When unpacking the ODU, follow the steps below. The image shows the OW11FL as an example, and it may vary depending on the model.




ODU Dimensions




The mounting surface and overall space occupied by the radome must be sufficient to accommodate the height and width of the ODU when installed on its mounting base.

Here are the offical Intellian Technical Bulletin posted when they are published.

Introduction to OW11Fx




The OW11Fx is an electronically scanned array (ESA) user terminal (UT) which can be operated in the Eutelsat OneWeb low earth orbit (LEO) satellite constellation. The Eutelsat OneWeb communications network is comprised of terrestrial gateways positioned around the globe communicating with Eutelsat OneWeb user terminals. A radio link to the satellites is established using the UT operating in the Ku-band.

The Enterprise series consists of three product variants, the OW11FL (land fixed), the OW11FM (maritime), and the OW11FV (land mobile). The UTs provide network and internet access via the Eutelsat OneWeb network




OW11Fx Features



• Full-duplex active electronically scanned array.
• Field-of-view: ±70° Elevation from zenith, 360° azimuth.
• Receive nominal Gain-over-Temperature (G/T): 10.7 dB/K at boresight.
• Transmit Effective Isotropic Radiated Power (EIRP) supports Eutelsat OneWeb’s dual carrier requirement (+36.6 dBW).
• Dual GNSS receivers provide differential GNSS location to support automated true north calibration and highly accurate timing reference.
• The KIM (kinetic inertial module) provides tilt measurement to aid in installation, as well as roll, pitch and yaw data to support mobility. The KIM is comprised of two modules (IMX and GPX) which jointly function as the Inertial Navigation System. The KIM provides position, velocity and acceleration information to the User Terminal.

  - This feature aids in the installation of the OW11Fx series as well as supports mobility use cases for the OW11FM and OW11FV.

• Efficient enclosure profile for aesthetics as well as functional rain shedding radome.
• The CNX feeds power and data to the ODU over a single IFL coax cable and provides data interface to
the user. Intellian offers multiple CNX variants to support the varying requirements across multiple use cases and applications.
• The intuitive, user-friendly Intellian Mobile Application streamlines installation, maintenance, and troubleshooting.

Here are the offical Intellian Technical Bulletin posted when they are published.

Document No.: TB-250711-01

Date: 11 July 2025

Classification: External

Attn: Intellian Partners, Dealers, and Distributors

Related Products: Intellian Flat Panel Series (Enterprise, Compact)

Subject: Cold Shrink Tubing Installation for Cable/Connector Protection

Document No.: TB-250113-01

Date: 06 January 2025

Classification: External

Attn: Intellian Partners, Dealers, and Distributors

Related Products: OW10HL, OW10HM, OW10HV, OW11FL, OW11FM, OW11FV

Subject: Coax Cable Length Guidelines for OneWeb Flat Panel User Terminals

HUGHES

This installation guide explains how to assemble and install the OneWeb HL1120W user terminal. It is written for qualified installers who are familiar with satellite user terminal installation practices and are capable of properly applying the information presented.
This chapter presents an overview of the HL1120W user terminal, a summary of the steps used to assemble and install the user terminal, and supplemental information on tasks related to user terminal installation and commissioning.

HL1120-ODU

The HL1120-ODU antenna assembly consists of two electronically steered antenna panels – IFL-A panel for receive (Rx) path and IFL-B panel for transmit (Tx) path. Each antenna panel has a Common Control Module (CCM), an RF Conversion Module (RCM) and a Beam Former Array (BFA). The CCM-A has a host processor that runs the UT software for control, management and network services. The CCM-A also houses a satellite modem that communicates with OneWeb ground network through the OneWeb LEO satellites using the Rx & Tx tracking antennas.

Indoor equipment

The HL1120W-IDU, HL1120W-PSU and IFL cables are described in the subsections below.

HL1120W-IDU

The HL1120W-IDU hosts a Wi-Fi Router which provides two GigE ethernet ports and Wi-Fi access to the user data network. The Wi-Fi Router also provides access to the local management interface of the UT.

HL1120W-PSU

The HL1120W-PSU is an AC-DC power supply assembly that provides DC power to both IDU and ODU.

IFL cables

The HL1120W-IDU is connected to the ODU via dual intra‐facility link (IFL) cable:

User terminal installation prerequisites checklist

The installer needs to consider a checklist of material required for installing an HL1120W user terminal before visiting the installation site.

Table lists the items that should be collected ahead of any installation site visit. A data connection and other resources may not be available on-site.

Permits, inspections, and approvals

The customer is responsible for obtaining all required permits, inspections, and approvals before equipment installation begins to avoid any delay in installation and subsequent operation. This includes building penetration plans and approvals.
Each installation must conform to the local standards and codes. For United States-based installations, this may include:

Installers must also be familiar with:

Safety Precautions

All of the requirements in this section must be met prior to initiating the installation of an HL1120W user terminal. Failure to observe these cautions could result in personal injury.

Installation checklist

For installing the HL1120W user terminal, consider the items listed in Table 9.

Recommended IFL cables

The following table summarizes the requirements for the cable assembly. The ratings, cable loss and maximum resistance apply to the entire cable assembly including the connector, cable, and ground block.

Dual coaxial recommendations for HL1120W use

For dual coaxial cables the following table shows cables that meet the requirements for the IFL and their maximum length.
Note: All information in this table was pulled from the manufacturer’s website and/or online supplier websites at the time this document was published. Installers should verify the cable they’ve selected.

Single coaxial recommendations for HL1120W use

For single coaxial cables, there will be two required per installation for HL1120W terminals. The following table shows the cables that meet the requirements for the IFL and their maximum length.
Note: All information in this table was pulled from the manufacturer’s website and/or online supplier websites at the time this document was published. Installers should verify the cable they’ve selected.

User terminal local user interface

Before proceeding to the site for installation, the laptop to be used for commissioning must be connected to internet over Wi-Fi and you download latest ephemeris file from OneWeb website (https://ephemeris.oneweb.net/ltef/ltef.csv) to the laptop. Optionally, you can also download the latest UT software bundle (if required for installation on the user terminal during commissioning process) from distributer, OneWeb or Hughes website to the laptop. This ensures that the requisite files are available on the laptop prior to installation at user site.

Launching user terminal LUI on a laptop

First, connect the laptop to the IDU via Wi-Fi or ethernet port (refer to Connecting a laptop to the HL1120W-IDU on page 74). The LUI, the UT’s home page, is a Single Page Application (SPA) that can be accessed through the web browser on a host which has LAN access to ODU via the IDU & the MoCA link between IDU & ODU or via Management APN over the air interface from Device Hub. The LUI (WebUI) can be accessed through the browser by navigating to http://192.168.100.1 (default) or http://www.myut.com which will display the Login page. Note that both http and https are supported. The LUI Home screen (see Figure 109) is loaded on browser. From the Home screen, you can now navigate to different screens.

Connecting a laptop to the HL1120W-IDU

Use an Ethernet cable to connect your laptop computer directly to either of the two LAN ports on the IDU. Illustrates a connection between a laptop and a powered-up IDU.

You can connect your laptop to the IDU over Wi-Fi also.

Commissioning the user terminal using LUI on a laptop

Launch commissioning screen From the LUI homepage click on the Install link on the navigation bar.

The LUI install page serves as the front end for commissioning the user terminal.

Commissioning steps navigation

At the top of the commissioning page is the commissioning navigation. At the top is a progress bar that displays what percentage of the commissioning process is complete. An auto advance button on the left that, when enabled, advances the commissioning to the next step once the current step has either finished or is not required. On the right are three buttons: a Start Over button, which brings you back to the first step of the commissioning sequence, a Back button, which steps one step back in the commissioning sequence, and a Next button that will advance the commissioning sequence. If a given state is required, the Next button is disabled, and the commissioning cannot proceed until the current step has been completed.

Initial commissioning screen

The first screen of the commissioning process is a splash screen that states that the UT has not yet been commissioned. To proceed with the commissioning and advance to the next step, click on Start Installation or Next.

Upload ephemeris data

The Upload Ephemeris Data screen is a simple file upload page. Simply click on the empty text box or the Browse button to select an ephemeris file locally saved on the laptop and then click on Upload button to upload the selected Ephemeris file to the ODU for satellite modem to use. Until a file has been uploaded, the upload button is greyed out. Upon a successful upload, a success status message will be displayed, and the state can be advanced. Note: You must have downloaded latest ephemeris file from OneWeb portal https://ephemeris.oneweb.net/ltef/ltef.csv to your laptop before coming to the installation site.

Upload software bundle (optional)

Note: You must have downloaded latest software bundle from distributor, OneWeb or Hughes portal to your laptop before coming to the installation site.

Note: This step is optional. You should skip this step. Later when the user terminal establishes communication with Device Hub, it will download the required software bundle over the air and upgrade itself.

The Upload Software Bundle screen displays the current software versions running on each component of the user terminal. Simply click on the empty text box or the Browse button to select a software bundle file locally saved on the laptop and then click on Upload button to upload the selected file to the ODU for user terminal components to use. Until a bundle has been uploaded, the Upload button is greyed out. If the upload is not successful, a status error message is displayed.

Upon a successful upload, the New Software version is displayed beneath the current software along with a prompt. Clicking No deletes the bundle file that was uploaded and returns you back to the beginning of the state in which you must upload another bundle file. Clicking Yes then triggers the next step of this state which is performing the updates. If an update fails for any given component, an error message is displayed and the user terminal stops attempting to update the rest of the components. Upon a successful update, the user terminal resets itself and the LUI refreshes the page once the user terminal has finished rebooting. After this, you can click Next to advance to the next state.

Configure blockage (no transmission) zones

Figure bellow screen allows you to configure blockage zones for the antenna based on the installation site requirements. This screen allows you to set “blockage” zones, or specified azimuths and elevations in which the user terminal should not transmit. For example, the user terminal can be configured to avoid transmitting in the direction of a hospital. You have option to define one or more blockage zones and configure for each zone to block transmission or not using this screen.

Check antenna orientation and start calibration

Alternatively, you can click on Advanced Configuration on the advanced configuration screen "bellow" and use your tools to measure and configure antenna orientation (pitch, roll, heading and heading search range) and specify choice of the compensation source from the drop-down box in the screen for the antenna calibration application to use. Note that the angles measured by your tool must be accurate to within +/-0.1 degree. You need to click Apply button before proceeding to the next commissioning screen. You also have the choice to click Cancel button to cancel the advanced configuration and click Start Auto Calibration button before proceeding to the next commissioning screen.

Configure customer support information

At this point while the antenna is going through calibration process, you will be shown the customer support information screen "bellow" to enter the customer support details. Input the required information as provided to you by the distributor or dealer in the screen and click Submit. Then click Next to proceed.

Autonomous commissioning states

Autonomous states all display a progress bar of its progress. The following states require no action from the user aside from proceeding to the next state.

Acquire GPS lock

Acquire forward channel lock

Establish data session

Configure local network

Register with Device Hub (CES)

Download configuration from Device Hub (CES)

Download software from Device Hub (CES)

Installation Complete

Verify UT commissioned with Device Hub (CES)

Metrics upload

Wi-fi configuration

Changing password for SSIDs

No default password has been set for these two guest SSIDs and the SSID name broadcast for these two is also disabled by default at Hughes factory. Note that the UT will create additional two or four SSIDs when it is operational based on service provisioning in OneWeb network for this customer. The user terminal Hughes LEO App provides a screen for user to view the SSIDs for 2.4G and 5G, and change the configuration associated with a selected SSID such as SSID name, password, enable/disable the SSID, enable/disable SSID broadcast. Follow the steps below to use this screen to change configuration for SSIDs.

Using your smart device to establish a connection to the HL1120W-IDU

Your smart device will then be connected to the HL1120W-IDU.

Note: Only applicable if Login configuration is enabled in the user terminal. By default, the terminal has no authentication.

Click the Save button to commit the Wi-Fi configuration change on the IDU.

Resetting the user terminal

Turn off the user terminal

As shown in Figure bellow, to turn off the UT disconnect the AC power cord of the power supply unit from the surge protector.

Turn on the user terminal

As shown in Figure above, to turn on the UT connect the AC power cord of the power supply unit to the surge protector and then monitor the LEDs on the IDU front panel as described in Front panel LEDs as bellow. Refer to Powering up the user terminal.

Powering up the user terminal

To power up the HL1120W user terminal:

A suitable surge protector is recommended to protect the IDU from possible damage due to power surges.

Reset the user terminal

It is recommended that to reset the UT, you should power cycle it. As shown in photo bellow, to turn off the UT disconnect the AC power cord of the power supply unit from the surge protector and after pause to turn on the UT connect the AC power cord of the power supply unit to the surge protector.

Reset the IDU

It is recommended to reset the user terminal instead of resetting the IDU alone. If you want to reset the IDU only, you can press the RESET button on the back of the IDU. The IDU will restart and the MoCA link to the ODU will reset. Note that this will not restart the ODU.

De-icing/heater

This feature is designed to be used in situations where there is snow or ice accumulation on the ODU antenna panel. Enabling this feature allows the antenna to generate heat to melt any ice or snow accumulation on the antenna panel.

Enabling de-icing

From the LUI, go to Diagnostics → UT Status.

Set the Pre-Heat toggle button to ON. This will display a drop down box to select between Always On or Timed options.

When set to Always On, the heat option remains enabled indefinitely and persists across any reboot of the terminal. Set Pre-Heat toggle button to OFF when snow or ice accumulation has stopped.

When selecting the Timed option, a Pre-heat duration interval can be specified from a minimum of 1 to a maximum of 175 hours. The Pre-Heat option will remain enabled even if the terminal is rebooted before the timer expires.
Click Apply for the setting to take effect.

Installing the user terminal Hughes LEO app on a smartphone

The user terminal companion smartphone app (named Hughes LEO) allows the installer to perform a site survey and commission the user terminal after UT is physically installed. The sections below describe each of these procedures.

Installing the user terminal Hughes LEO app on a smartphone

The user terminal Hughes LEO app is supported on smartphones using either iOS or Android platforms. Hughes LEO app distribution is in progress for both Apple & Google public app stores. Once its available, here are the steps to download & install the app from the app stores:
Note: Refer to the user terminal release bulletin for the latest app release available for use.

Steps to install the app on an iOS phone

Follow these steps to download and install the Hughes LEO app on an iOS phone:
Use the QR code shown bellow to find the Hughes LEO app in the Appstore:

Steps to install the app on Android phone

Follow these steps to download and install the Hughes LEO app on an Android phone:
Use the QR code shown bellow to find the Hughes LEO app in the Google Playstore:

Launching user terminal Hughes LEO app on a smart phone

Once the Hughes LEO app is installed on your smartphone (iOS or Android platform), click the Hughes LEO app icon to launch the app.

When the app is launched, it briefly displays the screen shown.
Note: The smartphone must be connected to WiFi of the user terminal before logging in or setting a password. Refer to Using your smart device to establish a connection to the HL1120W-IDU.

The app will automatically move to the login screen shown.

The following actions can be performed using the buttons on the login screen:

Note: The password for the local user interface (LUI) and the app login will not be set in factory. So, for a first time install of a user terminal, you will be prompted to set the password when you click Start Install.

Check Hughes LEO app configuration sync from cloud

Before proceeding to the site for installation, the smartphone hosting the app must be connected to internet over Wi-Fi so that the app can download requisite updates (e.g. latest UT software bundle, latest ephemeris file, configurations, installation guide) from the cloud. This ensures that the requisite updates are available with the app prior to installation at the user site. Note that the cloud syncs up with OneWeb portal (https://ephemeris.oneweb.net/ltef/ltef.csv) to download new ephemeris files when those become available. Also, the cloud hosts the latest user terminal software bundle if required for installation on the user terminal during commissioning process. To view the status of the app configuration sync with the cloud, click the Gear icon in the top right corner of the Login page.

Shows the status of app configuration sync from cloud for general configuration, ephemeris file, software bundle and installation guide. If any item is not synced up, select the item and click on the Download Updates button.

Site survey using the user terminal Hughes LEO app

The HL1120W user terminal requires a clear view of the sky for the best possible reception. Performing a site survey helps ensure the installation site is acceptable. To perform a site survey:

Note that the pink colored section of the map indicates obstructed areas and the light blue section indicates unobstructed areas.

Commissioning your user terminal

Once you have completed the site survey and completed the physical installation process, you can move on to the commissioning process. The user terminal can be commissioned using:

After power on, the user terminal should automatically commission itself. If you are not able to access the internet through the user terminal within 5 minutes, then follow the manual commissioning procedure as given in the following sections.

Note:
If it has been more than 3 months or so since the UT was tested at a Hughes factory, self-commissioning may not succeed as an up to date OneWeb satellite ephemeris file is needed. The manual commissioning procedure will allow you to update the UTs ephemeris file and for the satellite modem to work normally.

Commissioning the user terminal using the Hughes LEO app

Follow the steps below to commission the user terminal using the Hughes LEO app.

Follow the steps below to connect the Hughes LEO app with HL1120W user terminal:

Logging into the Hughes LEO app

Follow the steps below to log into the Hughes LEO app:

4. The password for the user terminal’s Local User Interface (LUI) and Hughes LEO app login are the same. This password will not be set in the Hughes factory. For a first time install of a user terminal, you will be prompted to set the password when you click Start Install. When the screen shown bellow is displayed, enter the password and confirm the password for the user terminal local management and click Save to commit the password to be stored on the user terminal.

Perform site survey

Once you have logged into the app, you will be given the option to perform a site survey.

Front panel LEDs

The IDU has six LEDs on the front panel as shown bellow. By their appearance (on, off, or blinking), the LEDs indicate the IDU's operating status. The front panel LEDs are white when lit.

LAN port LEDs

The LEDs on the LAN (Ethernet) port on the IDU's rear panel indicate link status and speed, as shown bellow.

Starting the commissioning process

After the site survey is completed or you chose to skip the site survey by clicking Skip to Installation, you will be shown the installation guide (this document) for reference. When you click Next on the screen, then the commissioning steps start.
Note: The commissioning steps are configured on the user terminal as:

Note: If the commissioning process was initiated earlier but not completed, then the user terminal remembers the last completed step. So, when you start the commissioning process again, it will start from the last saved step.

Note: All the commissioning steps are described below. If in future some steps become redundant, those may be removed from the commissioning process and you will not see those steps.

Note: All the commissioning steps are described below in a sequence. If in future this sequence of steps change, you will see the steps as per the configuration loaded on the user terminal.

Note: The app screens allow you to go Back to the previous step, to go to the Next step, or Start Over the commissioning steps using the links at the top of the screen. The app screen also shows the progress of the overall commissioning process, what the next step is, and the sequence of steps with completed steps highlighted.

Upload ephemeris data

The steps below describe the process to upload ephemeris data.

1. The first step is to upload the latest OneWeb satellite ephemeris data. To do this, click Update Ephemeris as indicated. When this is finished you will see a success message.

Note: As mentioned at the beginning of this chapter, the app would have downloaded the latest ephemeris file from the cloud to the smartphone. The name of the file downloaded to the smartphone (Itef.csv) and the download timestamp are shown on the screen. This screen also shows the current ephemeris file in use on the UT and when this ephemeris file was last updated on the UT.

Upload software bundle (optional)

The steps below describe the process to upload software bundle which is optional.

1. You can skip this step, which is optional. Otherwise, in this step you can upload a software bundle to the user terminal. Wait for this process to complete, and then click Next when it’s finished to move on to the next step.

Note: As mentioned at the beginning of this chapter, the app would have downloaded the latest software bundle for the user terminal from the cloud to the smartphone. The screen depicted above shows the current software used on the user terminal. If the software available on the smartphone is different from what is running on the user terminal, then the name of the software bundle downloaded to the smartphone will be shown on the screen, and you can click Install to upload the software bundle to the user terminal.

Note: You should skip this step because when the user terminal establishes communication with the Device Hub, it will download the required software bundle over the air and upgrade itself.

Configure blockage (no transmission) zones

1. The app will then move on to the blockage screen. This screen allows you to set “blockage” zones, or specified azimuths and elevations in which the user terminal should not transmit. For example, the user terminal can be configured to avoid transmitting in the direction of a hospital. You have the option to define one or more blockage zones and configure whether each zone will block transmissions or not using this screen.

2. After you have identified any blockage zones (or if no blockage zones are needed), click Next to proceed.

Note: The blockage screen allows you to add new blockage entries, delete existing blockage entry or all entries, and update an existing block entry.

Check antenna orientation and start calibration

The antenna orientation screen appears. Click Start Auto Calibration to initiate antenna calibration, wherein the user terminal estimates the pitch, roll, and true north offset.

Note: Once started, the calibration process occurs in the background and the subsequent installation steps can continue. The calibration process can take 20 minutes or more.

Once the auto-calibration process has started, click Next to proceed.

Note: Alternatively, you can use your tools to measure and manually enter the antenna orientation information (pitch, roll, heading, heading search range), and specify the compensation source (auto calibration, manual, tracking) values by clicking Advanced Configuration then clicking Save for the user terminal to act accordingly. The angles measured by your tool must be accurate to within +/-0.1 degree.

Configure customer support information

At this point while the antenna is going through the calibration process, you will be shown the screen depicted in bellow wherein you will enter the customer support details. Input the required information in the app as provided to you by the distributor or dealer and click Save. Then click Next to proceed.

Autonomous commissioning steps

Acquire GPS lock

Acquire forward channel lock

Establish data session

Note: If the user terminal has not been provisioned in the OneWeb network yet, then this step and subsequent steps will not be successful. If this happens, check with the customer, distributor, or dealer and OneWeb about the customer’s service agreement and user terminal provisioning status.

Local network configuration

Device Hub registration

Download configuration and software from Device Hub

Note: At this point, you can access the internet from your smartphone. Also, the user can access the internet from their devices connected to the IDU.

Results screen

Finally, after all the tests have concluded, the results screen will appear in the app (shown bellow). This screen allows you to review the outcome of all the steps and all the settings that you have entered before finishing the installation.

Click Continue to finish commissioning the user terminal. Now you will be taken to the dashboard screen.

Checking user terminal status

To check the status of the user terminal, follow the steps below to login to the user terminal using the Hughes LEO app and check the status.

Recommissioning your user terminal

Note: When the user terminal is power cycled after the UT was moved to a new location or the ODU mounting was disturbed, the antenna may fail to establish radio link using the previously saved calibration parameters. In such cases if the radio link is not established within 2 minutes or so, the antenna will start auto calibration and so you will not have to initiate recommissioning.

To recommission the user terminal, refer to Checking user terminal status,launch the app and login to view the dashboard screen. From this screen click on Launch Install button to initiate recommissioning. Then follow the procedure given in Commissioning the user terminal using the Hughes LEO app, to complete the commissioning.

If you continue to encounter problems, contact your distribution partner’s customer service for support.

Viewing user terminal hardware information

When you contact customer support, you may be asked to share user terminal hardware information (UT S/N, IMEI, IMSI) for identification purposes. UT S/N, IMEI are printed on the label of the ODU package. Also, P/N, S/N and other information are printed on the label of the ODU (located on the FDX antenna bridge), and the back side of IDU and PSU.
Additionally, ODU and IDU hardware and software information is displayed on the app dashboard.

User Terminal information in the LEO app

Launch the Hughes LEO app and login to view the dashboard. From the dashboard click on the User Terminal Info link to view the user terminal hardware and software information.

The User Terminal Info screen details the user terminal hardware and software details.

Safety

Use fall protection, tag-out procedures, and weather windows. Keep a spotter during mast work. Treat all masts and rails as potential RF exposure zones; follow site RF safety limits and lock TX when personnel are near the antenna.